Privacy Policy

Terms & Conditions

1. Terms

Our company reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store in accordance with its needs and business ethics.


2. Limitation of Liability

Our company can not provide any guarantee for the availability of the products, but it guarantees timely information to final consumers about their unavailability. Our online store is not responsible for any technical problems that may occur to users when they attempt to access the site and during it and are related to the operation or compatibility of their own infrastructure using the site.


3. Safety

Our company recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most modern and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential.


All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.



4. Cancel Order

An order can be canceled in the following cases: Before ordering, during the online ordering process you can go back and remove the quantities of products from your cart by clicking on the "remove" button. If the online order has been completed but the product has not yet been shipped you can call 6972228913 and one of our partners will take over the cancellation of your order. You can also send an email to info@ops-handcrafted.gr.


5. Payment Methods

Payment with Credit Card

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.


Payment upon receipt of your order at your place (cash on delivery): Pay the employee with the delivery of your order at your place. The method of payment for cash is valid for all Greece in case the parcel does not exceed 3kg. In accordance with the applicable tax provisions, from 03.01.2012 documents with a value of more than € 1,500 to individuals (proof of retail) and documents worth more than € 3,000 to professionals / businesses (Sales Invoice) should be repaid ONLY in the following ways: • Deposit / transfer to a bank account By bank deposit: Discount your order in one of the following bank accounts we partner with:


6. Newsletters

Our company regularly sends emails via email. To subscribe to the Newsletter list. Sending a newsletter is only for subscribers who have chosen to receive a newsletter and is fully technically compatible with the mailing regulations. You can delete them from the recipients list.


7. Prices

All prices apply only for purchase through our online store. For Retail Customers, you include the legal VAT.


8. Request for Deletion of Personal Data

By following the link below, you can delete your personal information. Enter your email address below. We will send you a confirmation link to confirm that you are the account holder.

https://ops-handcrafted.gr/index.php?route=information/gdpr_forget_me


9. Requesting Personal Data

By following the link below you can send a request for your personal data.

https://ops-handcrafted.gr/index.php?route=extension/information/gdpr_forget_me


Accepting the Privacy Protection Procedures of the eshop www.ops-handcrafted.gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the site communicated through it.

Accepting the Privacy Protection Procedures applied by the eshop www.ops-handcrafed..gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the site communicated through it.